Privacy Policy

This Privacy Policy explains how Vollo (“Vollo,” “we,” “us,” or “our”) handles information when you use the Vollo mobile application on iOS or Android (the “App”). Vollo is an independently developed volleyball score tracking app.

By using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

1. Summary

• Match scores, team names, and settings are stored on your device. We do not operate a Vollo cloud account or sync service for this data.
• You do not need to create an account to use the App.
• We use Microsoft Clarity to understand how the App is used, which may include session analytics and screen recordings.
• If you contact support or share a match result, you choose what leaves your device.
• The App does not show ads and does not process payments.

2. Information we process

2.1 Information stored on your device

The App stores the following locally on your device (for example, using on-device preferences storage):

• Match data — team names you enter, scores, sets, serve and side settings, match format preferences, winners, and related timestamps.
• App settings — default match settings you configure (such as points to win and best-of format).
• In-app review preferences — limited flags used to decide when to show an optional store rating prompt.

This information stays on your device unless you choose to share it (for example, by sharing a result card) or include it when contacting us. Uninstalling the App typically deletes this local data, subject to how your operating system manages app storage.

2.2 Information you provide when contacting us

If you use “Report a Bug,” “Contact Support,” or email us, you may send information such as your email address, message content, and optional diagnostic details that the App can prefill (for example, App version, platform, operating system version, device model, locale, and a summary of match format defaults). We use this information only to respond to and resolve your request.

2.3 Information related to sharing

If you share a match result, the App may generate a result image and short text and open your device’s system share sheet. You choose the destination (for example, messaging or social apps). Once shared, that destination’s privacy practices apply. Vollo does not upload shared images to a Vollo server.

2.4 Analytics and usage information

We use Microsoft Clarity to collect analytics about how the App is used. This may include:

• Screen names and navigation within the App
• Custom usage events (for example, starting, completing, or sharing a match, opening settings or support)
• Session analytics and session replay / screen recordings of App usage
• Device and technical information collected by Clarity as part of its service

Certain screens that show match information (such as the scoreboard and match history) may be visible in session replays. That means team names and scores you enter could appear in analytics recordings. Clarity is operated by Microsoft. Their processing is also governed by Microsoft’s privacy terms and Clarity documentation.

Learn more: Microsoft Clarity and Microsoft’s privacy materials.

2.5 Store platforms

Apple App Store and Google Play may collect information related to downloads, updates, crash reports, and optional in-app review prompts according to their own policies. That processing is controlled by Apple or Google, not by Vollo.

3. Information we do not collect

As of the effective date of this policy, Vollo does not:

• Require user accounts, sign-in, or profiles
• Sync match history to a Vollo-operated cloud backend
• Sell your personal information
• Show third-party advertising in the App
• Process payments or subscriptions inside the App
• Request access to your camera, photo library, contacts, microphone, or precise location for App features
• Send push notifications

4. How we use information

We use information as follows:

• To provide core App features (scoring, history, settings, sharing)
• To improve reliability, usability, and product decisions using analytics
• To respond to support and bug reports
• To comply with applicable law when required

5. Legal bases (where applicable)

If you are in a region that requires a legal basis for processing (such as the EEA/UK), we generally rely on: (a) performance of the service you request; (b) our legitimate interests in understanding App usage and improving Vollo, balanced against your rights; and/or (c) your consent where required (for example, when you email us or share content).

6. Sharing of information

We may share information only in these limited cases:

• Service providers — currently Microsoft Clarity for analytics/session insights
• At your direction — when you share a result or contact support
• Legal requirements — if required by law, regulation, or valid legal process
• Business transfer — if the App is transferred as part of a sale, merger, or similar event, information related to the App may transfer with it

We do not sell personal information.

7. Data retention

• On-device data — retained until you delete matches in the App, clear App data, or uninstall the App
• Support emails — retained as long as reasonably needed to handle your request and maintain basic records
• Analytics — retained according to Microsoft Clarity’s retention settings and policies

8. Security

We take reasonable steps appropriate for a simple, independently developed app. Match data is stored locally on your device under the protections of your operating system. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

9. Children’s privacy

The App is a general-audience scorekeeping tool and is not directed at children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information to us (for example, via email), contact us and we will take reasonable steps to delete it.

10. International users

The App may be used in different countries. Analytics providers such as Microsoft may process data in the United States or other locations. By using the App, you understand that your information may be processed in countries that may have different data protection laws than your own.

11. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of personal information. For Vollo specifically:

• You can edit or delete match history entries in the App
• You can clear App data or uninstall the App to remove local data
• You can choose not to share results or contact support
• You can email us to ask questions about privacy or request deletion of information you sent us by email

Note: We cannot delete analytics already processed by Microsoft Clarity beyond what their tools and policies allow, and we cannot control data held by Apple, Google, or apps you share with.

12. Third-party links and services

The App may open external links (such as this Privacy Policy) or hand off content to other apps via the system share sheet. We are not responsible for the privacy practices of third parties.

13. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of the App after an update means you accept the revised policy. Material changes may also be noted in an App update description when practical.

14. Contact

If you have questions about this Privacy Policy or Vollo’s privacy practices, contact:

Email: shashwatdubey111@gmail.com
App: Vollo